Application soft system method to Philips.
Description Apply the Soft System Method to this Situation case, including system diagrams and conceptual mapping in order to brainstorm, analyse and make suitable recommendations. Provide a detailed narrative explaining your thinking process. (1500 words) notes: stage1:The problem Situation Unstructured Stage 1 begins not with a ‘problem’ as such, but with a ‘mess’, or with an organizational setting in which someone thinks problems may reside This can often be something rather general and vague The situation needs to be looked at in as open a way as possible What you are dealing with maybe a mess – a system of interrelated problems The people involved in the situation will have different views about it, views which lead them to advocate their own candidates for the role of ‘the problem’ ( rise the problem and find the solution from the case study of philips if you don’t find then you should think about solution ) stage 2: Rich Pictures, Issues, and Primary Tasks. first define primary tasks and issues? then draw a Rich Pictures of philips and rise the issue and the primary tasks stage 3: Relevant Systems and their Root definitions first, define relevant systems and root ? second, what the advantages ? third, enable by what ? fourthly , why ? (means how it going to help t solve problem ) fifthly, apply (CATWOE checklist ) by explain each letter and then apply it to the case study>>> ( C stands for ‘customers of the system’; ‘customers’ means those who are on the receiving end of whatever it is that the system does. Who are its victims, or beneficiaries A stands for ’actors’, meaning who (not individuals necessarily but types of people) would actually carry out the activities envisioned in the system being defined T stands for ‘transformation process’ – what the system does to its input(s) in order to transform them into output(s) W stands for ‘world view’ which guides your chosen way of viewing the problem situation O stands for ‘owners’ who have sufficient power over the system to cause it to cease to exist E stands for ‘environmental constraints’ meaning what constraints does the system take as a given stage 4: Conceptual Model first define Conceptual Model , second draw a Conceptual Model for philips case study , third use( Task Analysis) >>> A: Easy Tasks : The user wants to see some status information of the house. User will use the system to access some basic status information about the house such as current temperature, energy cost of the current lighting setup and so on. B: Moderate Tasks: The user wants to adjust the temperature for the house by using the system’s temperature setup control. The user wants to see who visited the house when the user was away. User will use the system’s message recording unit in order to view the messages of the visitors of the house. C: Difficult Tasks: The user wants to determine a specific channel to record the current broadcast on the channel. The user will use the system in order to select the channel to be recorded, determines the hour to start the recording, how long the recording will last. stage 5:Comparison of Conceptual Model with Rich Picture( stage 2 compare with stage 4) the comparison will be via activity ,Functionality and user interface .
